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7 Common Issues While Paying GHMC and Telangana Property Tax Online in 2025

Paying property tax online for GHMC and Telangana muncipality is a convenient option for property owners in Hyderabad and in other parts of the state.

However, the process is not without challenges, as taxpayers frequently encounter technical issues, errors, and procedural difficulties.

This article outlines the most common problems faced during GHMC tax online payment and provides solutions to ensure a hassle free experience. Let’s check each with solution.

Common Issues in Property Tax Online Payments

1. Property Tax Failed Transactions Without Confirmation

A prevalent issue among taxpayers is failed transactions where the amount is debited from their account, but no receipt or confirmation is generated.

This often occurs due to technical glitches in the payment gateway or server overload during peak times.

Solution:

  • Verify your payment status on the GHMC portal or MyGHMC app.
  • Retain transaction IDs and bank statements as proof of payment.
  • Raise a grievance through the portal or contact GHMC support for resolution.

2. Property Tax Pending Payment Status Despite Successful Transactions

Another common problem is when payments show as “pending” even after successful transactions, particularly under schemes like the Early Bird rebate.

This can lead to concerns about penalties or losing rebates.

Solution:

  • Double check your GHMC PTIN or Telangana Property Tax Identification Number before initiating payments.
  • Use the “Payment History” feature on the GHMC portal to confirm transaction details.
  • Contact GHMC officials immediately if discrepancies persist.

3. Penalty for Late Payment of Telangana Property Tax

Failing to pay GHMC property tax on time results in a penalty of 2% per month on the outstanding amount. This penalty accumulates monthly until dues are cleared, adding a financial burden for taxpayers who delay payments.

Solution:

4. PTIN Errors During Payment

Errors in PTIN entry are a frequent issue that prevents users from proceeding with payments. This can occur if the PTIN is outdated, invalid, or incorrectly entered.

Solution:

  • Verify your PTIN on the GHMC website before making payments.
  • Use tools available on the portal to retrieve or confirm your correct PTIN.

5. Offline Payment Alternatives

For those who face recurring issues with online payments, offline alternatives are available.

Property tax in Telangana can be paid at designated GHMC Citizen Service Centers or MeeSeva centers, where users can submit payments in person.

Benefits:

  • Offline payments eliminate technical glitches associated with online systems.
  • MeeSeva centers provide receipts immediately upon payment.

6. Self Assessment Issues

Property owners often face challenges with self-assessment applications due to incomplete or incorrect property details, discrepancies in dimensions, or missing supporting documents.

These errors lead to rejection of applications and delays in tax calculations.

Solution:

  • Ensure all property details are accurate and supported by valid documentation.
  • Contact GHMC officials for assistance in resolving discrepancies before submission.

7. Property Tax Reassessment Complaints

Reassessment issues arise when modifications to properties (ex: adding floors) are not accurately reflected in tax records, leading to incorrect liabilities.

Errors in reassessment calculations and delays in updating records are common complaints among property owners.

Solution:

  • Submit reassessment requests promptly after making modifications to your property.
  • Follow up regularly with GHMC officials to ensure records are updated accurately.

Whether resolving failed transactions or addressing reassessment errors, staying informed about these common issues helps taxpayers avoid penalties and contribute effectively to urban development initiatives across Telangana.

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