Filing a grievance with the Greater Hyderabad Municipal Corporation (GHMC) has become a streamlined process, allowing citizens to address issues like property tax discrepancies, road maintenance, drainage problems, and garbage collection.
The GHMC grievance redressal system ensures transparency, efficiency, and convenience for resolving civic concerns.
How to Raise a GHMC Grievance Related to Property Tax
To raise a grievance related to GHMC property tax payment on the website and check its status, follow these steps:
Step 1: Visit the GHMC Website
- Open your browser and navigate to ghmc.gov.in
- On the homepage, locate the “Grievance” or “Lodge Complaint” option and click on it to access the grievance form.
Step 2: Enter Mobile Number and Validate OTP
- Provide your mobile number which will communicate for further transaction and status
Step 3: Fill in the Operator Entry Form
You will see a form requiring detailed information. Complete it as follows:
- Citizen Name: Enter your full name as per your property tax.
- Locality: Select your locality from the drop down menu.
- Landmark: Provide a nearby landmark for identification.
- Ward Name & Circle: Fields will automatically load when selecting Locality
- Category: Select “Revenue (Property Tax)” from the dropdown list.
- Subcategory: Choose the relevant subcategory
- Payment not updated
- Interest / penalty adjustment
- Change of Name mutations
- New Assessment of Property tax
- Assessment of Vacant Land
- Correction of Door Number / Address
- Correction of Property Tax
- Mutation of Property
- Vacany Remission / Exemption
- GIS Mobile Verification
- Grievance Description: Clearly describe your issue in detail which delivers exactly about your issue.
Step 4: Upload Supporting Documents
Attach any relevant files, such as property tax receipts or notices. Ensure that:
- File formats are .jpg, .png, .jpeg, or .pdf.
- File size does not exceed 3 MB.
Step 5: Submit Your Grievance
After completing all fields, click on the “Submit” button at the bottom of the form. A unique Complaint ID will be generated for tracking purposes. Make sure to save this ID for future reference.
How to Check GHMC Grievance Status
Once you have filed your grievance, you can track its status through these simple steps:
Step 1: Access the Grievance Status Section
- Open GHMC website https://www.ghmc.gov.in/#
- Navigate to the Enquiry > Grievance > Status or Login with the same as above
Step 2: Search for Your Grievance
You can check your grievance status using one of two methods:
- Search with Complaint ID: Enter the Complaint ID you received after submitting your grievance and click “Submit.”
- Search with Mobile Number: Enter your registered mobile number and click “Submit.”
Step 3: View Status Updates
The system will display updates regarding your grievance, including its current status and any resolutions provided by GHMC officials.
By following these steps on how to file a GHMC grievance related to property tax and track its status efficiently, you can ensure that civic issues are addressed promptly through GHMC robust redressal mechanisms.
