GHMC Helpline Numbers and Services in Hyderabad

The Greater Hyderabad Municipal Corporation (GHMC) provides a robust helpline system to address a wide range of civic issues, including drainage problems, garbage collection, streetlight repairs, and property tax concerns.

With dedicated toll-free numbers, WhatsApp services, and zonal offices, residents can easily report complaints and ensure timely resolutions.

This guide covers all essential GHMC contact details and procedures for lodging complaints effectively.

GHMC Helpline Numbers

Residents can reach GHMC’s primary helplines for various services:

• Toll-Free Number: 040-21111111 or 155304
• WhatsApp Complaint Number: 9848021665 (for sharing photos, videos, and location details)

These numbers are operational 24×7 to address public grievances promptly.

GHMC Drainage Complaints Number

Overflowing drains or sewer blockages can be reported through:

• Toll-Free Number: 155304
• WhatsApp Number: 9848021665
• For localized issues near Secunderabad or other areas, residents can escalate complaints via zonal offices.

GHMC Garbage Collection and Waste Disposal Helpline Number

Missed garbage pickups or complaints regarding Swachh Auto Tippers can be lodged using:

• Helpline: 040-21111111
• WhatsApp: 9848021665

Streetlight Repairs

To report malfunctioning or damaged streetlights:

• File a complaint through the toll-free helpline or use the GHMC grievance portal.

Road Maintenance

For potholes, damaged roads, or emergency road repairs:

• Contact the toll-free number or escalate unresolved issues to zonal commissioners.

GHMC Property Tax Assistance

For property tax-related queries, assessment issues, or GHMC tax payment concerns:

• Call the dedicated property tax helpline at 040-23225397.

Building Approvals and Unauthorized Construction

Residents facing delays in building construction approvals or witnessing unauthorized constructions can contact:

• GHMC’s town planning department through the main helpline for guidance.

GHMC Water Supply and Sewerage Issues (HMWSSB)

For water pipeline damages, sewer overflow, or water supply disruptions:

• Contact Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB):
  • Toll-Free Number: 155313
  • Emergency Helpline: 14420
  • Customer Care Center: 040-23300114 / 23433933
  • For unresolved complaints, escalate to senior officials at HMWSSB.

GHMC Plastic Waste Management Helpline Number

For concerns related to plastic waste disposal and recycling:

• Telangana State Pollution Control Board (TSPCB):
  • Toll-Free Helpline: 10741
  • Office Contact: 040-23887500

Private waste management services like Saahas Zero Waste (+91 080 4168 9889) also assist with sustainable plastic waste disposal in Hyderabad.

GHMC Zonal Contact Details for Localized Complaints

GHMC operates zonal offices to address localized issues efficiently. Below are key contacts:

Zone	Contact Number	Email/Additional Info
LB Nagar	040-24142636	[email protected]
Kukatpally	040-23707766	[email protected]
Charminar	040-29330671	[email protected]
Serilingampally	8314353204	[email protected]
Khairathabad	040-23322978	[email protected]
Secunderabad	040-27807321	[email protected]

For specific circles within these zones, residents can contact Deputy Commissioners or Assistant Municipal Commissioners directly.

GHMC Online Complaint Registration

Also the avaliability of GHMC online grievance redressal system is available for filing complaints electronically. Steps include:

1. Visit the official GHMC website.
2. Navigate to the “Grievance Redressal” section.
3. Fill out the complaint form with details like name, contact information, issue description, and location.
4. Attach supporting documents or photos if needed.
5. Submit the form and note down the reference number for tracking.

Emergency Contacts for Escalation

In case of unresolved complaints or emergencies like collapsed buildings or severe drainage issues:

1. Approach your zonal office directly.
2. Escalate unresolved matters to senior officials such as Zonal Commissioners.
3. For critical delays, contact the Mayor ([email protected]) or Municipal Commissioner ([email protected]).

The GHMC helpline system is a vital resource for Hyderabad residents to address civic issues efficiently. Whether it’s drainage problems, garbage collection delays, streetlight repairs, or property tax queries, GHMC ensures multiple channels for grievance redressal.

By utilizing these services effectively whether through toll-free numbers, WhatsApp helplines, or zonal offices, you can contribute to making Hyderabad a cleaner and more organized city while ensuring your concerns are resolved swiftly.